Frequently asked questions

Yes, it absolutely is! 💛

We offer free shipping on all orders, no minimum spend or hidden charges.

We believe that getting your Sunday Story should be just as joyful as wearing it - no surprise fees at checkout, just smooth, happy deliveries

Once your order is placed, it’s usually processed within 1–2 business days. Delivery typically takes 3–7 business days depending on your location. You’ll receive a tracking link via email and WhatsApp as soon as your order ships, so you can follow it every step of the way

If you’ve entered an incorrect shipping address, please contact our support team immediately at hello@sundaystory.in

We’ll do our best to update it before your order ships. Once dispatched, we’re unable to make any address changes.

We start processing orders quickly to ensure fast delivery, so edits or cancellations are only possible within a short window (usually 1–2 hours) after placing your order. Please reach out to us right away at hello@sundaystory.in

We’re so sorry for the inconvenience! Please reach out to us at hello@sundaystory.in with your order number and a photo (if applicable). Our team will investigate right away and make sure the missing item gets to you as soon as possible.

Right now, we do not deliver items internationally. You can make a purchase from anywhere in the world using Indian currency as mode of payment as long as the shipping address is within India.

We want you to love your purchase! If something doesn’t feel right, you can return eligible items within 14 days of delivery for a refund or store credit. Items must be unused, unwashed, and with original tags attached.

If you’d like a different size or color, we’re happy to help! Exchanges are accepted within 14 days of delivery, provided the item is in its original condition. Once we receive and inspect your return, your replacement item will be shipped right away.

Returns can be initiated online by logging into your sundaystory.in account, navigate to “My Orders” section, select your online order and click on returns.

Once your return is received and inspected, your refund will be processed within 7–14 business days. We’ll notify you by email once your refund is completed.

Yes, we offer Cash on Delivery (COD) for most locations across India. Simply select the COD option at checkout.

Please ensure accurate address details and keep the exact amount ready at the time of delivery.

Absolutely! We accept all major international debit and credit cards. Make sure your card is enabled for international transactions by your bank before placing the order.

Yes, we do! You can purchase gift cards directly from our website - perfect for birthdays, celebrations, or just because. Store credits may also be issued for eligible returns, which can be used for future purchases.

BNPL is provided by banks and card issuers at checkout. You can select an EMI plan when completing your payment.

We recommend checking your measurements before ordering to ensure the best fit. Each product page includes detailed sizing information - just compare your body measurements with our size chart to find your perfect match.

Yes! You’ll find our Size Guide linked on every product page. It includes measurements for all sizes along with tips on how to measure yourself accurately for the best fit.

To keep your pieces looking fresh and lasting longer, always check the care label inside your garment. Most items do best with a gentle cold wash, mild detergent, and air drying. Avoid bleach and harsh ironing to preserve fabric quality and color.

Yes - our products are designed to fit true to size, unless stated otherwise in the product description. If an item runs slightly smaller or larger, we make sure to mention it so you can choose the right size confidently.

Yes, you’ll need to create an account to place an order. Having an account ensures a faster, more personalized shopping experience - you can easily track your orders, manage returns, earn rewards, and get early access to our latest collections and offers.

Creating an account is simple! Click on the “Account” icon at the top of our website and select “Create Account.” Fill in your basic details and you’re all set. You’ll receive a confirmation email once your account is ready.

You can easily update your details anytime. Log in to your account, go to “Profile” or “Account Settings,” and edit your information such as address, phone number, or password.

No worries! On the login page, click “Forgot Password?” and enter your registered email address. We’ll send you a password reset link - just follow the instructions to create a new one.

Coming soon :)

You can apply your discount code at checkout! Just enter the code in the “Discount Code” box before completing your payment and the offer will be applied automatically. Make sure the code is valid and hasn’t expired.

Only one discount code can be applied per order. If you have multiple offers, we suggest choosing the one that gives you the best savings for your purchase.

Yes! We love welcoming new shoppers. Keep an eye on our homepage or sign up for our newsletter to receive exclusive first-time buyer codes when available.

Absolutely - we run seasonal sales, festive offers and surprise discounts throughout the year! Stay connected by subscribing to our newsletter or following us on social media so you never miss out on the latest drops and deals.

We don’t have any physical stores at the moment - we’re an online-only brand, dedicated to offering you the best styles and convenience right at your doorstep.

Our customer support team is always happy to help! You can reach us at hello@sundaystory.in or through the Contact Us page on our website. We aim to respond to all queries within 24 business hours.